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At AMAC MAZAO, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
We collect personal information that you provide directly to us when you:
We automatically collect certain information when you use our platform, including:
We share necessary information between buyers and sellers to facilitate transactions, including business names, product details, and contact information for order fulfillment.
We share information with trusted third-party service providers who assist us in:
We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of AMAC MAZAO, our users, or the public.
We implement appropriate technical and organizational security measures to protect your personal information, including:
We retain your personal information for as long as necessary to:
Transaction records are typically retained for 7 years in compliance with Kenyan business regulations and tax requirements.
You have the right to access and update your personal information through your account settings or by contacting our support team.
You can request a copy of your personal data in a structured, machine-readable format.
You may request deletion of your account, though we may retain certain information as required by law or for legitimate business purposes.
You can opt-out of marketing communications at any time by updating your communication preferences in your account settings.
As a cross-border trade platform, your information may be transferred to and processed in countries outside of Kenya, primarily:
We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.
We use cookies and similar technologies to:
You can control cookie settings through your browser, though this may affect platform functionality.
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
Continued use of our Services after changes constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We are committed to responding to privacy-related inquiries within 30 days.